Last updated: October 25, 2026
These Terms of Service ("Terms") apply when you use zayncomputercenter.com (the "Site") or buy from Zayn Computer Center online. By using the Site, creating an account or placing an order, you agree to them, together with our Privacy Policy, Returns & Refunds and Shipping pages. Nothing in these Terms takes away rights you have under Philippine law, including the Consumer Act (Republic Act No. 7394) and the Internet Transactions Act of 2023 (Republic Act No. 11967).
Zayn Computer Center, a sole proprietorship registered with the Department of Trade and Industry (DTI Business Name Registration No. 8032742), owned and operated by Josephus Ambalong Ramos. Our registered principal place of business is Rm 401, CSC Banawa, Paseo Arcenas, Banawa, Labangon, Cebu City, Cebu 6000, Philippines. Contact us on (032) 503 4217 or +63 935 535 1323, or at hello@zayncomputercenter.com, Mon – Sat, 9 AM – 6 PM. Every product on the Site is sold by us directly; we do not host other sellers.
You must be at least 18 to create an account or place an order, or shop with the involvement of a parent or guardian. Give us accurate details and keep your password to yourself; tell us right away if you think someone else has used your account. You can also check out as a guest. We may suspend an account or refuse an order that involves fraud, abuse or a breach of these Terms.
We describe products as accurately as we can, using the manufacturer's specifications. Photos are for illustration, and packaging or minor design details can vary between production batches. All products are brand new and sealed unless the listing clearly says otherwise. Stock shown on the Site can change quickly; if an item you ordered turns out to be unavailable, we will tell you and offer a similar item, a longer wait if the supplier can deliver, or a full refund, as you choose.
Your order is an offer to buy. We confirm it by email (and by text message to the number you gave), and the contract is formed when we confirm it. We may decline or cancel an order before it ships, for example when an item is unavailable, a price is clearly wrong, we cannot verify a payment or a discount, or we suspect fraud. If we do, we will tell you and refund anything you paid in full.
An online-payment order is processed once the payment is confirmed. If a payment fails or is never completed, we will not ship the order and may cancel it.
You can cancel an order from your account while it is pending or confirmed, before we start processing it. For a guest order, or an order already being processed, contact us as soon as possible and we will cancel it if it has not been shipped. Anything you paid for a cancelled order is refunded in full.
Our Returns & Refunds page explains how to return an item that is defective, damaged or not what you ordered, within 7 days of delivery. Products also carry their manufacturer or distributor warranty for its full term, and we coordinate warranty claims for you; contact us with your order number to start a claim. Approved refunds go back through the original payment method where possible, or by GCash or bank transfer for COD orders.
These policies are in addition to your rights under the Consumer Act. If a product is defective, not as described, or does not perform as it should, you are entitled to a repair, replacement or refund, and "no return, no exchange" never applies.
If you buy for a business, tick the business purchase option at checkout and give your registered business name, TIN and business address so we can issue the invoice in your business's name. Quotations we send for volume orders are valid for the period stated on the quotation and are subject to stock. Business buyers keep the same warranty and returns rights as anyone else, except where the law treats a purchase for resale differently.
If you join our affiliate program, the Affiliate Program Terms also apply to you.
You agree not to:
We may limit quantities per customer, especially for items in short supply or on promotion.
The Site's design, text, graphics and our logo belong to Zayn Computer Center. Product names, brands and logos belong to their owners and are used only to identify the products we sell. You may not reuse our content for commercial purposes without our written permission.
We are responsible for losses you suffer that are a foreseeable result of our breaking these Terms or of our negligence. We are not responsible for indirect or unforeseeable losses, such as lost profits, lost data that was not backed up, or business interruption. Where the law allows us to limit our liability, it is limited to the amount you paid for the order concerned. Nothing in these Terms limits liability that Philippine law does not allow us to limit, including under the Consumer Act for defective products, or for death or personal injury caused by our negligence.
We are not in breach of these Terms if we are delayed or prevented from performing them by events beyond our reasonable control, such as typhoons, floods, earthquakes, power or internet outages, courier disruptions or government action. We will tell you and, if the delay is long, let you cancel for a full refund.
If something goes wrong, contact us first at hello@zayncomputercenter.com or (032) 503 4217. We acknowledge every complaint within two business days and aim to resolve it within fifteen business days. If we cannot resolve it with you, you may bring it to the Department of Trade and Industry, which handles complaints about online sellers under the Internet Transactions Act and the Consumer Act.
These Terms are governed by the laws of the Republic of the Philippines. Disputes go to the proper courts of Cebu City, without prejudice to any other venue the law allows you as a consumer.
Zayn Computer Center, Rm 401, CSC Banawa, Paseo Arcenas, Banawa, Labangon, Cebu City, Cebu 6000, Philippines · (032) 503 4217 · hello@zayncomputercenter.com
